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Zurich Academy for Select Brokers®

Continuing education for Select Brokers

Zurich Academy offers Select Brokers access to a wide range of both CE-accredited technical training and non-technical skill-building programs, including sales and negotiation training. All are designed to enhance your expertise, credibility and success…and to deliver these benefits in a productive, highly interactive and engaging environment.

You and your team can take advantage of these programs to help enhance your sales strategies and keep ahead of emerging risk management issues. Tap Zurich’s knowledge and experience in multiple subjects or talk to us about customizing a training program for your organization’s specific needs.

View the Zurich Academy course descriptions 

For more information about our programs, please contact:

Featured program

Aging infrastructure

The massive task of upgrading U.S. infrastructure increases the need for risk management and insurance coverage strategies to support this effort.

Infrastructure development insurance strategies

Credits / Hours: 1

A nation’s infrastructure — its roads, bridges, power plants, dams, reservoirs and countless other structures — provides the foundation for its economy and promotes quality of life. Likewise, the failure to maintain, upgrade and invest in infrastructure can damage the economy and imperil health and safety.

Multiple studies indicate that the maintenance, upgrading of and investment in the U.S. infrastructure has been seriously deficient. The American Society of Civil Engineers estimates that by 2020 “aging and unreliable” infrastructure will cost the nation’s businesses $1.2 trillion.*

Proposed actions at both federal and state government levels suggest growing support for significant infrastructure investment. This program reviews the current state of U.S. infrastructure, proposed solutions, as well as risk management strategies and potential insurance needs. Infrastructure development is likely to impact, either directly or indirectly, the entire economy. Producers need to understand the implications of this initiative and how it may affect their clients.

Course highlights:

  • Explore four key components of infrastructure: communications, energy, transportation and water resources.
  • Review data that indicate gaps and deficiencies in U.S. infrastructure and why a significant financial commitment to infrastructure maintenance and investment is needed.
  • Identify current and emerging risks to, or caused by, deficient infrastructure, including supply chain disruptions, cyber security breaches and professional and liability exposures associated with the inability to plan for or manage infrastructure deficiencies.
  • Learn why businesses should strengthen enterprise risk management programs to make them more resilient in the event of infrastructure breakdowns.
  • Identify insurance and risk management programs that may be required in conjunction with anticipated investments in infrastructure maintenance and development.

* - Fink, Larry. “Why Aging Infrastructure Will Cost the U.S. Economy Dearly.” Market Realist. 18 September 2014.

Bridge with construction crane

Frequently asked questions (FAQs)

FREQUENTLY ASKED QUESTIONS about the Zurich Academy Select Brokers Training Programs:

How are the programs delivered?

Programs are available to our Select Brokers and are generally delivered on-site at the broker’s office, on times and dates convenient for that broker. This is a value-added service we provide to our Select Brokers.

How many CE credits can I earn?

This varies depending on the content and length of the program. Our programs generally offer 1-4 continuing education credits.

In what states do you offer insurance continuing education credits?

We typically offer insurance continuing education credits in all U.S. states and most provinces in Canada. Contact us directly for state or province approval status for each individual course.

What type of CE credits are available?

Various professionals are required to complete continuing education requirements in order to satisfy licensing renewal needs. Our programs are structured to satisfy state insurance continuing education requirements and, depending on the program, may also be available to satisfy CE requirements required of attorneys, accountants and financial planners.

Where can I find the schedule?

Our programs are designed and delivered exclusively to our Select Brokers, usually at the broker’s office. Since attendance is limited to producers and staff of that broker, we do not publish a public schedule of events.

Can individuals sign up for a program?

Our programs are not available to individual producers.

In what format are programs delivered?

Most of our programs are delivered live at the broker’s office, giving brokers an opportunity to engage and interact.  We also use distance learning media, including webcasts and webinars.

Who should I contact if I have additional questions and/or to discuss our broker’s interest in the program?

Contact Bart Shachnow, Director, Zurich Academy Broker Training Programs at 917-534-4637 or

Contact us

We design our programs to meet the needs of our Select Brokers. So, we’re always asking, what do you need? In what areas do you feel your organization needs training? Please provide us with your feedback by filling out the form below.